KPIs are central to the business review program since they provide a way to reason about the success or failure of an initiative. Core to the success of a Monthly Business Review (MBR) program is thoughtful KPI definition, measurement and presentation. Today I will outline the two most important elements to consider when developing KPIs for the MBR:
- Alignment to company objectives
- Engendering a culture of accountability
Align to company objectives
The most important part of creating KPIs
…